At LumenSoft, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Mid-Level Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Maintain accurate records of all sales activities in Salesforce
- Identify customer needs and align solutions to their goals
- Build and maintain a healthy sales pipeline using CRM tools
- Provide market feedback to product and marketing teams
- Exceed quarterly revenue targets and contribute to team growth
What We're Looking For:
- Excellent written and verbal communication abilities
- Strong analytical and problem-solving skills
- Proven ability to deliver projects independently
- Solid understanding of best practices in your domain
What We Offer:
- Flexible hours — we trust you to manage your time
- Fully remote — work from anywhere in the world
- Parental leave and family-friendly policies
- Home office setup stipend ($500-$1,000)
- Unlimited PTO and company-wide recharge days
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.