We are OmniTech, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Staff Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Provide market feedback to product and marketing teams
- Collaborate with customer success on seamless handoffs post-sale
- Identify customer needs and align solutions to their goals
- Build and maintain a healthy sales pipeline using CRM tools
- Manage the full sales cycle from prospecting to closing
What We're Looking For:
- History of influencing technical or product strategy at scale
- 8+ years of experience with increasing scope and impact
- Exceptional mentorship and organizational leadership skills
- Recognized expertise that spans multiple teams or domains
What We Offer:
- Fully remote — work from anywhere in the world
- Flexible hours — we trust you to manage your time
- Unlimited PTO and company-wide recharge days
- Company-wide team retreats twice per year
- Health, dental, and vision insurance (or stipend for international hires)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.